Frequently Asked Questions

Frequently Asked Questions

What does F.L.Y. mean?

F.L.Y. means First Love Yourself. It is the foundation of the brand: self-respect before outside validation, purpose under pressure, and the decision to keep growing.

How does the Divine Motion tee fit?

Divine Motion has an intentionally oversized, boxy unisex fit with drop shoulders and a shorter proportion. Choose your usual size for the intended fit. Compare the garment measurements with a tee you already own before ordering.

What material is it made from?

The Divine Motion tee is made from 100% cotton and weighs 8.1 oz/yd², or 275 GSM. It has a structured heavyweight feel and a mineral-wash finish.

Will every washed garment look identical?

Minor variations in color and wash can occur. These variations are a normal part of washed-garment production and give each piece individual character.

How long does my order take?

Production generally takes 3–7 business days before dispatch. Delivery time begins after production and depends on the destination and shipping method. Tracking is emailed when the order ships.

Can I return an item?

Contact us within 14 days of delivery. Eligible items must be unworn, unwashed, unused, and in their original condition. Do not return an item before receiving return instructions. Please read the complete Return Policy before ordering.

What if my order arrives damaged, misprinted, or incorrect?

Contact us through the Contact page within seven days of delivery. Include your order number, a description of the problem, and clear photos of both the item and packaging.

Can I cancel or change an order?

Contact us immediately. Orders enter production quickly, and changes or cancellations cannot be guaranteed after production begins.

Where is FlySoulz based?

FlySoulz is a Brooklyn-rooted independent streetwear brand. Available shipping destinations and rates are displayed during checkout.

How do I contact FlySoulz?

Use the Contact page and include your order number when contacting us about an existing purchase. We aim to respond within two business days.